PASSION BRAZIL | DMC & INCOMING TOUR OPERATOR

Our Company
Passion Brazil

 is an Incoming Tour Operator and a Brazilian Destination Management Company.

Based in Rio de Janeiro, the main gate for tourism in Brazil, our company provides a wide range of services:

- Incentive Travel
- Special Events
- Congress Hotel Accommodation and related services
- Special Interest tours: ecotourism, agriculture, historical heritage, diving, golf, art, architecture, bird watching.
- All Inclusive Vacations
- Corporate Travel
- Leisure Groups
- Tailor made programs for individuals or groups
- Airport Assistance and Transfers
- Hotel reservations for personalised requests and allotments
- Tours and Excursions
- Dine-a-rounds

The company offers highly individual and personal attention with quality performance, quality products and quality service.
Passion Brazil has been synonymous of reliability, financial integrity, excellent service for your clients and a strong partnership commitment to you.

Our Mission

 is to provide you unique solutions which match the needs and main interests of your company, in your market. Our objectives are to ensure the global success of all events and travel arrangements, to achieve the entire satisfaction of each client and to surpass your expectations.
We work with a highly qualified and multilingual staff, speaking Portuguese, French, English and Spanish. Our experienced agents are dynamic, available and very well trained, to offer personalised assistance to every client and exceptional customer service. They bring seasoned expertise and a hands-on approach to each new project. Our knowledgeable management team will personally plan and supervise your program to ensure its total success.

Our departments:

Incoming FIT
Groups
Incentive Travel and Special Events
Handling
Product
Airline
Financial
Administrative
Human Resources
Information Technology

Our Strength and Peculiarity

- Innovation: we explore each new trend, always looking for amazing trips, in order to offer an exclusive and unique experience.

- Taylor made services: we determine the best travelling options, adapting them to your budget and to your personal projects; our dedication and time spent with our clients contribute to confirm most part of their business; we develop with each client a close, reliable and transparent relationship.

- Agility: one of our main commitments is to answer in a fast and comprehensive way all your requests, needs and inquiries.

- Reliability: we have built our reputation in Europe and in Brazil. The recognition from our partners and the client satisfaction is our best reward.

- Full Assistance: 24-hour 7-day customer service support in English, French, Portuguese and Spanish.

- Negotiation: high volume and strong negotiating power with all the hotels and suppliers in Brazil are the guarantee of the most competitive rates; allotments at the main hotels allow our clients to have more agility to confirm each booking.

- Website: a password protected website with access to downloadable products and pricing. Web based Image Bank with high and low resolution images exclusively for our clients.

PASSION team

  • Mariana Rosa | Director

    Mariana is the heart of the company: working fulltime, she gives the rhythm, the heat and the colors of the company with a passionate vision of the business. Her main goal is clients’ full satisfaction offering her best Brazil. Open and accessible, she is someone you can rely on.

  • Cedric Wavelet | Director

    Cedric came to Brazil three years ago, but he keeps his French touch, working with the European commitment and the Brazilian expertise. He is dynamic, perfectionist and concerned by the best solution for a successful operation. You can find him at the Groups Department for French speaking markets.

  • Claudia Teixeira

    Cláudia searches for innovation and exclusive products, combining with a range of high quality services. She is always available, with great and quick ideas to help you create the best programs to your clients. She handles difficult situations with true diplomacy and genuine serenity.You can find her at the Incentive Department and managing Passion Brazil team.

  • Fayza

    Very friendly and always ready to propose good options and solutions to your programs since she has full connection with Brazil and knows it pretty well. Fayza's bilingual knowledge allows her to communicate quickly and easily in English, French and even Portuguese. Her tourism expertise and her flexibility help us to establish a professional and close relationship with the North American market.

  • Raphael Palhares

    His life experience abroad and local expertise gave him full ability to deliver all round value offers and tailor made solutions to our travel clients. In the head of our FIT Department, Raphael makes sure all your enquiries are dealt with efficiency, taking care of our FIT clients bring them total satisfaction. Besides his professionalism, he is a very pleasant person with a great sense of humour.

  • Fernanda Santos

    A dynamic young girl, always searching for best solutions and innovative options for clients' requirements. She believes actions speaks louder than words, so she goes after for the information and best solutions, instead of waiting for a reply . She works at our Commercial Department.

  • Maria Jose

    Our groups specialist is always calm and sweet under all circumstances. Very helpful and very concentrated; she is able to handle various groups with different profiles and specifications. A professional experience of more than 15th year in tourism helps her to know perfectly well all our products and their many possibilities.

  • Suzie

    Suzie is a respected professional in the travel industry with over 25 years of experience in the international market. She is a dynamic, globetrotting sales principal who explores new world markets for Passion Brazil which allows us to expand our customer base.